1.How can I get FlashForge Credit?
2.How do I get 1% of my total purchase value back in FlashForge Credit?
Users will receive 1% rebate in the form of FlashForge Credit after every successful purchase on the Official FlashForge Online Shop. If there is a refund after the receipt of delivery,the credit willl be deducted automatically.
3.Can I get FlashForge Credit if I purchase a product using coupons or FlashForge Credit?
If you purchase a product using coupons or FlashForge Credit, you will not be eligible to receive 1% of your total purchase value back. For example, if a customer uses a $50 coupon on a $200 order, they will only receive 1% in FlashForge Credit for the remaining $150, which is equal to $1.50 in FlashForge Credit.
4.Can I still obtain FlashForge Credit if I cancel my order?
FlashForge Credit obtained from refunded orders will become invalid. If the FlashForge Credit is added to your account, the system will automatically deduct the amount from your account. FlashForge reserves the right to withdraw all FlashForge Credit obtained from fraudulent orders.
5.When can I use the FlashForge Credit I have earned from a purchase?
FlashForge Credit will be available to use after the order has been placed successfully.
6.Is there any limit to the amount of FlashForge Credit used during purchase?
No. FlashForge Credit can be used to buy any of the products on the Official FlashForge Online Shop (shipping costs excluded).
7.Can I use my FlashForge Credit through the FlashForge affiliate program?
No, FlashForge Credit can only be used on the Official FlashFiorge Online Shop.
8.If I use FlashForge Credit to place an order and then cancel it, can I get a refund of my FlashForge Credit?
If an order is placed using FlashForge Credit and is then canceled, the FlashForge Credit will only be refunded once the entire cancellation process is complete. If you have any questions, please contact service01@flashforge.com.
9.Does FlashForge Credit expire?
FlashForge Credit will expire 12 months after you last earned or used rewards in your account.Unredeemed credit are forfeited once an account is closed.